Delivery of goods from

The prices displayed on the website include free delivery to the United Kingdom.  The normal delivery method is by Royal Mail second class delivery using their 48 hour service.  Goods are normally delivered within 2 working days but can take longer.

At the checkout, there is an option to have the goods sent by either first class post (Royal Mail) or next day courier (current prices are displayed there).  This option is not in the very first page but will appear just before hitting the final "confirm" button.

If you are ordering more than 3 reels, we will send them with the courier at no extra charge.  This is a next day service and requires a signature.

If you change your mind or realise you have ordered the wrong item, let us know immediately and we will do our best to stop your goods going out and recover the situation based on your instructions.

If you need to cancel or change your mind after the goods have been despatched, please return the goods within 14 days - see our Conditions of Sale policy.